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coordinateur support IT/ mission de nuit

CDI

Strasbourg

UMANTIC TECHNOLOGIES

Published on 17 Décembre 2024

Notre client recherche un coordinateur support It pour une mission de nuit.

Lors de cette mission, vous devrez effectuer les tâches suivantes :

- Assister les techniciens terrains dans leurs tâches de déploiement de la nouvelle solution
- Se coordonner en interne avec les différents groupes de support & projets en cas d'incidents
- Suivre des process établis, être force de proposition pour les faire évoluer au besoin
- Documenter & communiquer les résolutions d'anomalies


Les Horaires :


- Pour les 2 premières semaines :
o Formation de 8h à 17h

- Passage en run :
o Nuit pour assistance technicien terrain (4 nuits/semaine)
o 20h-5h (avec une heure de pause)

- Pas de télétravail




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Vous avez une expérience de la coordination de support IT.

Les compétences attendues sont les suivantes :

- Minimum 5 ans d'expérience
- Bonne maitrise de l'environnement technique: ITSM, WIndows, TCP/IP, ITIL
- Esprit d'analyse et bon communicant
Niveau de diplôme requis : BAC+2
Experience requise : 5-7 ans

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Mentions légales

General

  • Company name: Eodesk
  • Address and phone number of head office: Rue Nicéphore Niepce, 15000 AURILLAC - FRANCE - Tél.+33 (0)4 71 43 49 96
  • Registered corporation: RCS PARIS 483 637 039
  • Publication manager: Roland Mor

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Data Protection Act

In application of law #78-17 of 6 January 1978 concerning data protection, every internet user who has placed personal information about him/herself on this website is entitled to oppose (article 38 of the law), access (articles 39, 41 and 42) and rectify (article 40) these data. In this way, the user may demand that any data concerning him or her that are incorrect, incomplete, ambivalent, outdated or for which their use, sharing or storing is forbidden, be rectified, complemented, clarified, updated or erased. Any internet user may exercise his or her rights by writing to Eodesk at rue Nicéphore Niépce, 15000 Aurillac, France.