Resources

  • Replay
    Libérez votre potentiel IT en externalisant votre Service Desk
    Watch the video
  • Replay
    REX HomeServe sur l'optimisation de leur support IT
    Watch the video
  • Livre Blanc
    Pourquoi et comment externaliser son support IT utilisateur ?
    r964_66_livre_blanc_-_pourquoi_et_comment_externaliser_son_support_it_utilisateur_-_guide_pratique.pdf Know more
  • Livre Blanc
    Internaliser ou Externaliser son HelpDesk
    Internaliser ou Externaliser son HelpDesk Know more
  • Livre Blanc
    Un centre de service, pourquoi pas, mais pour quoi faire ?
    Un centre de service, pourquoi pas, mais pour quoi faire ? Know more
  • Livre Blanc
    Les Services gérés, un avantage compétitif et une réponse aux incertitudes du moment
    Les Services gérés, un avantage compétitif et une réponse aux incertitudes du moment Know more
  • Livre Blanc
    Centre de Services IT : Les bonnes pratiques du Support à Distance
    Les réponses à tout ce que vous voulez savoir sur le support à distance sans n'avoir jamais osé le demander ! Know more
  • Livre Blanc
    Service Desk, Helpdesk : faire ou faire-faire, un choix stratégique
    Service Desk, faire ou faire-faire ? Know more
  • Livre Blanc
    Externalisez votre support et concentrez vous sur votre métier
    Externalisez votre support et concentrez vous sur votre métier Know more
  • Livre Blanc
    10 bonnes raisons de superviser son parc informatique
    10 bonnes raisons de superviser son parc informatique Know more
  • Infographie
    Pourquoi confier son service support à un partenaire ?
    Infographie : Pourquoi confier son service support à un partenaire ? Download
  • Livre Blanc
    Catalogue des services : les 10 commandements
    Catalogue des services : les 10 commandements Know more
  • Livre Blanc
    Votre prestataire de service s'est-il endormi sur ses lauriers
    Votre prestataire de service s'est-il endormi sur ses lauriers Know more
  • Livre Blanc
    10 bonnes raisons de se doter d'un NOC
    10 bonnes raisons de se doter d'un NOC Know more
  • Livre Blanc
    IT Service Desk vs IT Helpdesk vs Enterprise Service Management
    IT Service Desk vs IT Helpdesk vs Enterprise Service Management Know more
  • Livre Blanc
    10 bonnes raisons de se doter d'un SOC
    Livre Blanc SOC Know more
  • Livre Blanc
    La réussite des opérations d'externalisation du support
    La réussite des opérations d'externalisation du support Know more
  • Infographie
    L'avenir des centres de services
    L'avenir du cente de services Download
  • Livre Blanc
    Le SOC, l'atout sécurité des organisations
    Le SOC, l'atout sécurité des organisations Know more
  • Replay
    REX Frenehard et Michaux sur l'externalisation de son support IT
    Watch the video

Mentions légales

General

  • Company name: Eodesk
  • Address and phone number of head office: Rue Nicéphore Niepce, 15000 AURILLAC - FRANCE - Tél.+33 (0)4 71 43 49 96
  • Registered corporation: RCS PARIS 483 637 039
  • Publication manager: Roland Mor

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Data Protection Act

In application of law #78-17 of 6 January 1978 concerning data protection, every internet user who has placed personal information about him/herself on this website is entitled to oppose (article 38 of the law), access (articles 39, 41 and 42) and rectify (article 40) these data. In this way, the user may demand that any data concerning him or her that are incorrect, incomplete, ambivalent, outdated or for which their use, sharing or storing is forbidden, be rectified, complemented, clarified, updated or erased. Any internet user may exercise his or her rights by writing to Eodesk at rue Nicéphore Niépce, 15000 Aurillac, France.